Frequently Asked Questions
Everything you need to know about shopping with OKS GEAR.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.
How do I know which size to choose?
Each product page includes a detailed size guide with measurements. We recommend comparing these to a similar garment you already own for the perfect fit.
Can I track my order?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are OKS GEAR products ethically made?
Sustainability and ethics are core to our brand. We partner with manufacturers that guarantee fair wages, safe working conditions, and reduced environmental impact.